In recent times, due to numerous high-profile cases in various countries in the free world, it has become obvious that relationships between investigators and informants need to be formalized and documented, for the protection of the investigators and the organizations that they work for.

It has also become clear that not sharing informant's knowledge impairs the investigative process, and not identifying bad experiences with other investigators is dangerous.

These revelations are part and parcel of a larger move toward a more integrated approach to criminal investigation and the overall administration of justice.

By using an ultra-secure computer system such as COMS to track the various aspects of your covert investigative activities, you can:

• Improve officer safety by exposing treacherous and unreliably informants
• Improve investigative performance by significantly expanding your circle of informants to include other investigators in your organization, or other trusted organizations in your area.
• Increase the effectiveness of your use of informants by finding all known informants with knowledge of particular neighborhoods, crime types, or other details
• Provide an element of cost-control and tracking in a traditionally grey area.
• Plan and execute undercover operations with a full and complete knowledge of the talents and availability of trained U/C operators in your organization, , or other trusted organizations in your area.
• Ensure that expert witnesses used in investigations and subsequent court actions are qualified, and that the testimonial track record and qualifications are known in advance